FAQ

General

Black Pole Coffee is a specialty coffee brand from India, delivering expertly roasted beans to cafes, hotels, and coffee enthusiasts. We offer both B2B solutions and retail offerings including fresh roasts and convenient pour-over drip bags for consumers.

Specialty coffee refers to the highest quality coffee graded 80 points or above on a 100-point scale. It is grown at ideal altitudes, harvested with care, and roasted to bring out distinct flavor profiles.

We offer both. Some of our coffees are single-origin, sourced from a specific estate, while others are curated blends designed to highlight balance, flavor, and consistency.

Our coffees showcase a wide range of tasting notes — from fruity and citrusy to nutty, chocolatey, and spicy. Each product is labeled with its unique flavor profile.

Yes. All our coffees are roasted in small batches to ensure maximum freshness, consistency, and quality control.

We use precision roasting equipment, detailed cupping sessions, and data-driven profiling to ensure every batch meets our high-quality standards.

We offer both 100% Arabica coffees and high-quality specialty Robusta, depending on the product. Each product description clearly mentions the bean type.

We focus exclusively on high-quality Indian coffee, roasting for businesses and mindful consumers. Our coffees are carefully sourced, roasted with intention, and designed to elevate your everyday brew.

We occasionally host cupping sessions and barista training for our B2B partners. Follow us on social media or contact us to learn about upcoming sessions.

Yes. We offer different grind sizes and roast profiles suitable for espresso machines, pour-over, French press, AeroPress, and drip brewing.

We do collaborate with partners and offer equipments from trusted brands. Check out our equipments section for the same.

B2B-Specific

Yes, we specialize in B2B supply of freshly roasted coffee to cafes, star hotels, and restaurant chains across India. We offer custom blends, roast profiles, and consulting support to elevate your coffee program.

Absolutely. We work closely with our B2B clients to create personalized roast levels and blends that suit their brand identity and customer taste preferences.

We offer 100% Arabica, premium blends, single estate, and experimental processed coffees (like anaerobic or yeast-fermented) depending on your needs.

Drip Bag / Consumer Product

Drip Bags are single-serve, travel-friendly pour-over sachets. Just tear, hang over a cup, pour hot water, and enjoy specialty-grade coffee anywhere — no equipment needed.

No — our drip bags use real, ground specialty coffee (not instant). Each sachet is nitrogen-flushed and sealed for freshness.

Just 2–3 minutes! Pour hot water slowly over the coffee bag and enjoy a fresh, flavorful cup.

Sustainability & Ethics

Our Arabica Heights drip bags and selected beans are certified organic, sourced from farms that follow sustainable, chemical-free practices.

Yes, we work closely with farmers and pay premium prices for high-quality beans, supporting fair wages and sustainable farming practices.

Storage, Freshness & Delivery

We roast to order in small batches and ship within 24–48 hours of roasting to ensure maximum freshness and flavor. The dispatch schedule of the coffees is mentioned on the product page.

Our drip bags have a shelf life of 9 months. Roasted coffee is best consumed within 6 months of roast date for peak flavor but is good to use for upto an year.

Store it in a cool, dry place in an airtight container, away from light and moisture. For drip bags, keep them sealed until use.